Many people always wonder what you can expect from your web design preview either when they come on board with The Web Designer Group or another company. For that reason, we are going to go through what a client can expect and what we as a company would be happy to do improve the website to a state where the customers satisfaction is guaranteed. Of course, this won’t always be the case but any web design company will tell you that they try their best to achieve this.
When you receive your website preview
Here at The Web Designer Group, we usually give out our website previews with a few pages that aren’t finished yet, meaning you won’t be able to access these pages. However, because it is a preview, we like to show what the main build of the website will look like before we create those pages. So, if you have any thoughts about the colour coordination, page layout, images and content you have sent over, that you might want changing then that is the best time to tell us.
Obviously, if you are unhappy with the way the website has been built then there is no need to panic as we will do it again until you are happy. But, keep in mind that most of your website, content and more hasn’t been added to the website as of yet. So, your thoughts might be of where is the rest of my website? Well, this a preview, you don’t preview the entire product before release.
Any changes you want to make?
It’s understandable that once you receive a website you would want to make changes to page layout, where your content is etc. Within The Web Designer Group, you can make changes through our one of a kind portal, which you will have access to when you come on board with us.
There, you can make a support ticket with changes that go straight to our developers so they can get working on your changes! Once they are completed your account manager will be notified and the ticket resolved, your account manager will then be in touch either by phone or email (it’s your choice on your preference of contact) and they will let you know that the changes you have requested have been completed by our developers.
What happens once you are happy to go live with your new web design?
Once you have decided that all of the changes are great and the website is near enough to perfection as possible, we can go live. Depending if you have your own hosting or domain it can take up to 72 hours to propagate the domain for transfer to us, if you have already chosen to have hosting with us then you have no problem to worry about.
After hosting has been sorted, we will then set your website live and take off the password lock that has been put there to protect your website from any users trying to access it. Then your website can go live.
Get in touch with us at The Web Designer Group
If you would like us to build you a new website design today then get in touch with us here at The Web Designer Group as we would be happy to build a website for you. If you are looking to get in touch then there are four ways to choose from when trying to get contact one of our incredible team.
The first choice is to give us a call on our number which is 0800 905 5999. If none of our staff answer then we will endeavour to get back in touch with you as fast as we can.
The second choice we can give you is to use one of the many contact forms we have on our website. These get emailed to our personal emails and if you ask for a specific person then they will call you up, if not then one of our team will randomly call you up.
You can always email in at firstname.lastname@example.org and one of the team will reply to any questions you might have. We usually email back as soon as we can but if all of our staff are on the phone then you can expect it to be a little later.
Our fourth and newest option is to use the built-in live chat service we have. We have someone online pretty much every day except the weekends. These are real staff members and are not robots, so you can ask them pretty much anything relating to our business and any questions about our web designs.
So, there you have it. All the ways that you can get in touch with us here at The Web Designer Group. We hope that we will speak to you soon about getting a website design for your business.